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Resolving 404 Error When Accepting CircleCI Runner Terms

Overview

Encountering a 404 error when attempting to accept the CircleCI Runner Terms is typically due to insufficient permissions. Accepting these terms requires organization admin access. If your account lacks this role, you will be unable to proceed.

Prerequisites

  • Ensure you have admin access to your GitHub organization, as CircleCI mirrors these permissions.

  • Verify your current GitHub organization role here.

Solution

  1. Verify Permissions: Confirm that you have admin access to your GitHub organization. This is crucial because CircleCI uses these permissions to determine your role within the CircleCI platform.

  2. Contact an Org Admin: If you do not have admin access, reach out to an organization admin. Request them to:

    • Navigate to Org SettingsRunners within CircleCI.

    • Accept the CircleCI Runner Terms on behalf of the organization.

  3. Access Runners Section: Once an admin accepts the terms, the Runners section will be accessible to all organization members.

Additional Resources

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